Product Description
A premium window cleaning robot designed for home and hotel use, equipped with advanced safety and navigation systems for spotless, streak-free results on vertical glass surfaces.
Product Features
Industry-first edge cleaning mode which brings ultimate cleanliness to window edges
Industry-first edge cleaning mode which brings utlimate cleanliness to all window edges. The WINBOT W2 PRO is equipped with mutiple sensors that can smoothly bypass obstacles and prevent jamming. The along-the-edge cleaning mode improves edge cleaning by 65% to ensure the windows are cleaned thoroughly in all aspects.
Fully upgraded Three-nozzle Wide-angle Spray Atomization Technology with wet mop for window cleaning
A fully upgraded Three-nozzle Wide-angle Spray Atomization Technology works with the wet mop to ensure efficient and effective cleaning. The water pressure is increased by 100% with time coverage increased by 80%, all the dirt disolve and wiped clean with one single stroke.
Intelligent climbing system to avoid slipping
The intelligent climbing system is powered by an upgraded synchronous belt which is highly water and friction resistant, ensuring stable movement without slipage. Even during wet wiping, the external drive wheel reduces water contact and provides higher stablity when climbing upwards. Together, this ensures the WINBOT W2 PRO can move smoothly and steadily at all times.
Application Cases
Technical Parameter
Specification | Details |
Product Name | WINBOT W2 PRO Window Cleaning Robot |
Brand | ECOVACS |
Navigation System | Win-SLAM 4.0 Intelligent Path Planning |
Cleaning Method | Spray + Wipe (3-nozzle spray + microfiber pad) |
Cleaning Modes | Auto Mode, Edge Mode, Spot Cleaning |
Control Methods | Remote Control / ECOVACS App (Wi-Fi) |
Voice Prompts | Yes (Smart Voice Notifications) |
Safety System | 10-Level Fall Protection System + Tether Cable |
Applicable Glass Type | Framed & Frameless Glass (Vertical/Indoor/Outdoor) |
Noise Level | ≤ 60 dB |
Power Supply | AC Power with Portable Station |
Battery Backup | Built-in Backup Battery (For Emergency Use) |
Dimensions | 27.3 × 27.3 × 7.7 cm |
Weight | Approx. 1.5 kg |
Accessories Included | Cleaning pads, Power cord, Tether, Remote, Cleaning solution |
Warranty | Minimum 1 Year (May vary by region) |
Technical Support Highlights
WINBOT W2 PRO provides comprehensive technical support through multiple channels including live chat, the ECOVACS Home app, and multilingual customer service hotlines. The robot supports over-the-air (OTA) firmware updates, ensuring continuous performance improvements and new features without the need for service center visits.
Users can access detailed user manuals, quick start guides, and instructional videos available online, helping both general users and technicians with setup, operation, and troubleshooting. The product comes with a minimum one-year warranty backed by regional service centers and spare parts availability for prompt repairs and replacements.
Support resources are conveniently accessible through the mobile app and official website, offering FAQs, diagnostics, and firmware downloads. Authorized dealers also provide localized technical assistance tailored to specific building types or user environments.
Purchase & After-Sales Recommendations
For the best experience, purchase the WINBOT W2 PRO from authorized dealers or the official ECOVACS website to ensure genuine products and warranty support. Register your product online to receive updates and service access.
Follow the setup guide for proper installation. Keep the cleaning pads clean, avoid greasy or overly wet glass, and store the device in a dry area. For assistance, use the ECOVACS app, online chat, or visit a service center. Spare parts and accessories are available through official channels.
User Feedback / Real-World Performance
Users of the WINBOT W2 PRO consistently praise its efficient and thorough cleaning capabilities, especially on large glass surfaces and hard-to-reach windows. Many appreciate the smart navigation system (Win-SLAM 4.0), which ensures comprehensive coverage without missing spots or redundant cleaning.
The quiet operation and ease of use via the mobile app or remote control receive positive remarks, making the cleaning process convenient even for busy households and commercial environments like hotels and offices.
Customers also value the strong safety features, including the multi-level suction system and edge detection sensors, which provide peace of mind when operating on high or frameless glass.
