Brand-Official Supplier(BO)
2 Years
Welding Parts
Focus primarily on tasks such as welding components for the automotive, agricultural, underwater, and industrial sectors
Our Welding Parts are designed and manufactured with meticulous attention to detail, ensuring strength, durability, and suitability for various industries such as construction, steel structures, and automotive components. With high-standard welding processes, our parts deliver reliable quality, ready to perform in demanding environments
We offer 24-hour customer service support. Whenever you encounter an issue, feel free to reach out to our team at any time, and we will respond and assist you as quickly as possible. We are committed to addressing reasonable requests and resolving any after-sales concerns you may have.
The Erik Platform GuranTee Supply Store employs advanced technologies to ensure your payment security. You can choose from various payment methods for your shopping convenience. We are committed to protecting your payment information, ensuring that your personal data remains confidential and that you encounter no security risks throughout the shopping process.
We guarantee to ship your order within the agreed delivery timeframe and will provide you with the relevant tracking number.
We collaborate with various couriers and shipping companies to offer you comprehensive tracked logistics services. You can easily track the location of your products and know their expected arrival times. If any issues arise during the delivery process, we will work proactively to resolve them and keep you updated on the latest progress.
Favorable after-sales warranty policy
The warranty period is 12 months from the date the goods arrive at the destination. In the event of accidental damage or malfunction, we will repair or replace the parts free of charge; however, the cost of overseas shipping will be the responsibility of the buyer.
After-sale online technology
Customers can describe their issues in detail through the chat window or email. Upon receiving feedback (including pictures and videos), our technical support team will respond promptly and offer guidance on solutions.
For software-related issues, remote control software may be utilized. With the customer's permission, our technical support staff can remotely access the customer's device to view the problem directly and perform necessary repairs.
