GuaranTee supplier (GT)
13 Years
MT series motors
WK series harmonic integrated module
Y series integrated servo module
YZ series module motor
Joint modules are widely used in the field of robotics to achieve flexible motion control. In industrial automation, they can improve production efficiency and precision. They are also used in service robots to perform various complex tasks. In scientific research and teaching, they can help students better understand the principles and technologies of robots and promote the continuous development of robotics technology.
MT-X10 servo motor
MT-E20 harmonic motor
YG11D-36 integrated servo module
Planetary reducer PX6
European Standards
EN 60204-1: This standard sets requirements for the electrical equipment safety of robotic arms
EN ISO 13849: Focuses on the functional safety of robotic arms
American Standards
ANSI/RIA R15.06: This is a standard developed by the Robotics Industries Association of the United States
UL 1740: Developed by Underwriters Laboratories, it mainly evaluates and certifies the electrical safety of robots and robotic arms
International Standards
ISO 10218: This is an important standard related to the safety of industrial robots
ISO 12100: It stipulates the basic principles and design principles for mechanical safety
We provide 24-hour response customer service support. Whenever you encounter a problem, you can contact our customer service team at any time, and we will respond and help you as soon as possible. We will try our best to solve reasonable applications or other after-sales problems for you.
Erik platform GuranTee Supply store uses various technologies to ensure your payment security. You can choose to use various payment methods to pay for shopping. We promise to protect the security of your payment information, personal information will not be leaked, and you will not encounter any security risks during the shopping process.
Strengthen the procurement management of raw materials to ensure timely supply of raw materials, arrange production plans reasonably, monitor production progress in real time through information management system, actively provide feedback to customers on production progress, ship goods before the promised delivery date, and give corresponding delivery order numbers. This will meet the buyer's production or sales plan needs and avoid downtime due to delayed delivery and missed sales opportunities.
We work with a number of Courier and shipping companies to provide you with end-to-end tracking logistics services. You can know exactly where the goods are and what their status is, whether they are in transit by land, sea or air and when they are expected to arrive. If there are any problems in the delivery process, we will actively cooperate to solve the problem and keep you informed of the latest progress.
If the goods are unified during transportation, the company can adjust the production schedule in time to avoid losses caused by raw materials or product backlogs.
Favorable after-sales warranty policy
The warranty period is 12 months from the date the goods arrive at the destination. During the warranty period, consumers do not need to bear the repair costs caused by product quality problems. If the product has serious quality problems that cannot be repaired during the warranty period, the merchant will usually provide a replacement product service. If it is outside the warranty period, we can provide customers with accessories replacement services, and the relevant overseas shipping costs shall be borne by the buyer.
After-sale online technology
The customer describes the problem in detail through the chat window or email. After receiving the customer's feedback (including pictures, videos, etc.), the technical support staff will respond quickly and provide guidance on solutions.
For issues such as software settings and updates, remote control software can be used. The technical support staff can remotely connect to the customer's device with the customer's authorization, directly view the problem and perform repairs.
